Privacy Policy

Effective Date: May 29, 2025

Welcome to Mobikroy! Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using Mobikroy.com, you agree to the practices described here.

What Information Do We Collect?

Personal Information

We collect personal information that you provide directly, including:

  • Name
  • Email address
  • Phone number
  • Location information
  • Payment details (for purchases)

We collect this data when you:

  • Create an account
  • Subscribe to our newsletter
  • Make a purchase or transaction
  • Submit a product review

Non-Personal Information

We automatically collect non-identifiable data such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the site

This is collected using cookies and tracking technologies to improve user experience and analyze site usage.

Legal Basis for Processing Your Data (GDPR Article 6)

We process your personal data under the following legal bases:

Purpose Legal Basis
Account registration, order processing Performance of a contract
Email updates and newsletters Consent
Site analytics and improvement Legitimate interest
Fraud prevention and security Legal obligation / legitimate interest
Advertising and personalization Consent

How We Use Your Information

  • To provide services and deliver your purchases
  • To personalize your experience on Mobikroy.com
  • To communicate with you, including marketing (if opted-in)
  • To process transactions securely
  • To analyze and improve site performance

How We Protect Your Data

We use appropriate technical and organizational measures, including:

  • SSL encryption for secure data transmission
  • Access control for internal systems
  • Regular security audits and vulnerability assessments

However, no online platform is 100% secure. We continuously work to strengthen our data security measures.

Cookies and Tracking Technologies

Mobikroy uses cookies for:

  • Remembering your settings
  • Understanding user behavior
  • Serving relevant ads

You can manage cookies in your browser settings. Learn more in our Cookie Policy.

Sharing Your Data

We never sell your personal data. We may share your data with:

  • Trusted service providers, such as:

    • Payment processors
    • Email marketing platforms
    • Analytics services (e.g., Google Analytics)

These parties are bound by confidentiality and data protection obligations.

  • Legal authorities, if required to comply with law
  • Business successors, in case of merger or acquisition (you’ll be notified)

International Data Transfers

Some of our service providers may process your data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Processing in countries with adequate protection status

Data Retention

We retain your data only for as long as necessary to:

  • Provide the service
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce our agreements

For example:

  • Account data: while your account is active
  • Transaction data: up to 7 years (for tax/legal reasons)

Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • Object to data processing
  • Restrict processing in certain circumstances
  • Data portability – receive your data in a portable format

How to Exercise Your Rights

Please email us at [email protected] with your request. We will respond within 30 days.

Children's Privacy

Mobikroy.com is not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

Your Right to Lodge a Complaint

If you believe your data protection rights have been violated, you can contact your local Data Protection Authority (DPA).
Find your authority: https://edpb.europa.eu/about-edpb/board/members_en

Changes to This Privacy Policy

We may update this policy to reflect changes in law or our practices. Updates will be posted on this page with the last revised date.

Contact Us

If you have any questions about this policy or your data, contact us:

Email: [email protected]