Welcome to Mobikroy.com! Whether you’re looking for the latest mobile phones or the best deals in Bangladesh, we want to make sure you understand our terms and conditions so you can make the most of our website. This page is designed to help you understand what you agree to when using our platform, and why these terms matter to both you and us. Let’s dive into it!
Introduction
When you visit Mobikroy.com or use our services, you’re agreeing to abide by these Terms & Conditions. It’s essential to read through this document so you know what to expect. By continuing to browse or shop on Mobikroy, you’re accepting these terms, and they become a legal agreement between you and us.
Eligibility
Before using our website, there are a few things you should know about who can use Mobikroy.com:
- Age Requirement: You need to be at least 18 years old to create an account or make a purchase. If you’re younger than 18, you must have the permission of a parent or guardian to use the site.
- Account Ownership: If you sign up, you’re responsible for keeping your account information, like your username and password, secure.
Services Offered
Mobikroy.com is a platform where you can buy, sell, or exchange mobile phones and related accessories. We provide:
- Price Comparisons: Check out the most up-to-date prices for mobiles available in Bangladesh.
- Buy and Sell Options: You can list your used phones for sale or browse through listings from others.
- Product Reviews: Learn from real users who have bought the products you’re interested in.
Account Creation and Use
To get started on Mobikroy, you can create an account. Here are some things you need to know about your account:
- Registration: When you create an account, you’ll need to provide some personal details. This includes your name, email address, and sometimes your phone number.
- Accuracy of Information: It’s your responsibility to ensure that all the information you provide is accurate and up to date. Any wrong info might lead to a delay in your orders or issues with your account.
- Account Security: Protect your account information! If your account is hacked or someone else uses it without permission, you need to report it immediately.
Pricing and Payments
Mobikroy.com is all about transparency when it comes to pricing. Here’s what you need to keep in mind:
- Price Changes: Prices for mobile phones and accessories on Mobikroy.com can change based on market conditions. We make efforts to keep the prices as accurate as possible, but sometimes errors may happen.
- Payment Methods: We accept a variety of payment methods, including credit cards, debit cards, and mobile payment services in Bangladesh.
- Currency: All prices are listed in Bangladeshi Taka (BDT).
Order Process
Once you’ve found the mobile phone or accessory you want, you’ll go through the following steps to complete your purchase:
- Add to Cart: Add the item to your cart.
- Review Your Order: Double-check that everything is correct before proceeding.
- Payment: Choose your payment method and confirm your purchase.
- Confirmation: You’ll receive an email or text confirming your order.
Shipping & Delivery
Mobikroy.com works hard to deliver your products as fast as possible. Here are a few things to note:
- Shipping Charges: Depending on your location in Bangladesh, shipping charges may apply. Always check before completing your order.
- Delivery Time: We strive to deliver your product within a few business days. However, delivery times can vary due to factors like your location or the availability of the product.
- Delivery Issues: If your order is delayed, damaged, or you receive the wrong item, get in touch with our customer service team.
Return and Refund Policy
Sometimes things don’t go as planned, and you may want to return your purchase. Mobikroy.com offers a return and refund policy:
- Returns: You can return products within 7 days from the date of delivery. The item must be unused, unopened, and in the same condition as you received it.
- Refunds: After we process the return, we’ll issue a refund to your original payment method. Refunds may take a few days to appear, depending on your payment provider.
User Conduct
When you use Mobikroy.com, you agree to follow a few basic rules:
- Respect Others: Don’t post anything offensive or abusive in reviews or in your listings.
- No Fraud: Don’t use Mobikroy for any illegal activities, including selling stolen or counterfeit products.
- Listing Accuracy: When listing an item for sale, make sure your description is truthful. Misleading descriptions can lead to penalties or account suspension.
Intellectual Property
Mobikroy.com owns the rights to the content on the site, including logos, graphics, and text. You can’t use any of our content for commercial purposes without permission. Respect intellectual property laws to avoid any legal trouble.
Privacy Policy
We care about your privacy. When you use Mobikroy, you trust us with your personal information. Here’s a brief on how we handle your data:
- Data Collection: We collect data to improve your experience, like when you register, make a purchase, or interact with our website.
- Data Security: We use industry-standard encryption to protect your data from unauthorized access.
- Sharing Information: We don’t share your personal information with third parties unless necessary to fulfill your order or as required by law.
Limitation of Liability
Mobikroy.com is committed to providing a safe and reliable platform, but there are things that are beyond our control:
- Service Disruptions: We’re not responsible for any interruptions to our service, whether due to technical issues or maintenance.
- Product Information: While we make every effort to provide accurate details about products, we don’t guarantee the accuracy of information, especially for third-party listings.
Termination of Account
Mobikroy.com reserves the right to suspend or terminate your account if you violate any of our terms. This includes activities like:
- Fraudulent transactions
- Posting prohibited content
- Misuse of the platform
If your account is terminated, you will lose access to your purchase history, so always make sure to follow the rules!
Governing Law
All terms and conditions of Mobikroy.com are governed by the laws of Bangladesh. In case of a dispute, both parties agree to resolve the issue through local legal channels.
Changes to Terms & Conditions
Mobikroy.com has the right to update these terms whenever necessary. If we make changes, we’ll update this page and, when appropriate, notify you. It’s your responsibility to regularly check this page for any updates.
Contact Information
If you have any questions or concerns about these terms or anything else related to Mobikroy.com, feel free to reach out to us:
- Customer Support: [email protected]
Understanding and following the Terms & Conditions is crucial when using any online platform, including Mobikroy.com. These rules are in place to protect you, us, and other users. By using our website, you agree to these terms, and we’re here to make your experience as smooth as possible. If you ever have questions, our customer service team is always available to help.